Delivery Policy

Same-day delivery in the UAE

  • We accept same day delivery across the UAE; orders must be placed before 2:00pm.
 

Delivery RATE

Dubai 50 AED
Al Ain, Ras Al Khaimah and  Fujairah 100 AED
Abu Dhabi, Sharjah and Ajman 100 AED
  • For orders placed after 2:00pm, the delivery can take up to 24 hours. Someone from the balloonsdubai.com team will call to confirm the delivery.
  •  
  • Orders can only be cancelled 24 hours before your delivery time and date. Claims for damages and/or shortages made after 24 hours of your delivery arriving will be refused.
 

Need last minute balloons?

We offer express delivery! You can also call us on +971 4 243 4773 or +971 55 162 8056 to make a request and we have extra charges for express deliveries.


CANCELLATIONS

  • Balloonsdubai.com (Little Bucket Gifts Trading LLC) accepts cancellations, for any reason; up to the moment we have processed your order.
  • You cannot cancel your order once your order has been processed and/or shipped, but you may return it should you wish.
  • Balloonsdubai.com (Little Bucket Gifts Trading LLC) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control)
    sanctions countries in accordance with the law of UAE.
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.




RETURNS AND EXCHANGE POLICY

Little Bucket will gladly accept returns and exchanges within 7 days of purchase with Delivery Receipt or Store Receipt.

For returns and exchanges you can send us an email on contact@balloonsdubai.com stating your invoice number and that you wish to cancel or return the product.

  • • Returns must be addressed to: Shop No. 14, DAMAC Executive Bay, Business Bay, Dubai, U.A.E..
  • • Shipping and handling charges are non-refundable.
  • • Products must be with their original packaging and in new condition.
  • • Refunds will be done only through the Original Mode of Payment.

*As soon as the package is received, we will send you an email to confirm whether you would prefer to exchange the items or receive a credit note.


*Returns and exchanges are only applicable to add on. Balloons cannot be returned or exchanged.

 

 

TERMS AND CONDITION

  • • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  • • United Arab of Emirates is our country of domicile.
  • • Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
  • • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
  • • The cardholder must retain a copy of transaction records and Merchant policies and rules.
  • • We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency).
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